Worker Onboarding

Onboarding Guides

• What forms of ID are accepted for verification?
• Standard Onboarding
• Single Sign-On (SSO)
• Branch Hosted Login
• Pay Admin Create Accounts

Onboarding Troubleshooting

• How can I help a re-hired worker get set back up?
• Why does a worker have two entries on a roster?
• What does it mean if a worker is not on a roster?
• Why is my worker receiving an error when signing up?
• How do I find an onboarding link?

Worker Access (Pay Admin)

• How do I manually upload a roster file?
• Can a worker be set up as an LLC?
• What is an Org passcode and how do I set up one?
• Why am I receiving an error creating an account for a worker?
• How do I change a worker’s ID?
• How is the onboarding link delivered to a worker?

See all 8 articles

Minor Accounts

• Does Branch support minor accounts?

Branch App Access

• What is an Essential account?
• How can workers add a workplace to their account?
• What do I do if a worker has more than one account?
• Why is my worker’s account closed?