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Worker Onboarding

Articles related to signing up with Branch.

Onboarding Guides

  • What forms of ID are accepted for verification?
  • Standard Onboarding
  • Single Sign-On (SSO)
  • Branch Hosted Login
  • Pay Admin Create Accounts

Onboarding Troubleshooting

  • How can I help a re-hired worker get set back up?
  • Why does a worker have two entries on a roster?
  • What does it mean if a worker is not on a roster?
  • Why is my worker receiving an error when signing up?
  • How do I find an onboarding link?

Worker Access (Pay Admin)

  • How do I manually upload a roster file?
  • Can a worker be set up as an LLC?
  • What is an Org passcode and how do I set up one?
  • Why am I receiving an error creating an account for a worker?
  • How do I change a worker’s ID?
  • How is the onboarding link delivered to a worker?
See all 8 articles

Minor Accounts

  • Does Branch support minor accounts?

Branch App Access

  • What is an Essential account?
  • How can workers add a workplace to their account?
  • What do I do if a worker has more than one account?
  • Why is my worker’s account closed?
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