Once a worker's account is created and in the VERIFIED status, a user-specific onboarding link is generated and is sent via email and text message to the worker. The onboarding link can also be viewed in the Branch Pay Admin Portal.
Onboarding Link Sender Contacts:
- SMS: +1 (612) 662-4975
- Email: hello@info.branchapp.com
Helpful Tips:
- Check All Email Folders: Workers should check their Spam, Junk, and Promotions folders for the welcome email containing the onboarding link.
- Share the Link Manually: If needed, you can retrieve the onboarding link from the Pay Admin Portal and share it with the worker directly.
For more information, see our related article: How do I find an onboarding link?