If a worker was re-hired to your organization, there are a couple of steps that may be needed to get them set up in the Branch app again depending on the situation.
- If the worker is listed on the worker roster in Pay Admin and shows as "Active", they can continue using their Branch account.
- If the worker is not listed on the worker roster in Pay Admin, they will need to be added back to your organization.
- If the worker's previous Branch account was closed due to inactivity, they will need to sign up again.
- If the worker's card is expired, you may need to issue them a new instant card from your organization.