Using Single Sign-On (SSO) means that workers register for Branch by using the same login credentials they use for their workplace login portal.
Ensure all eligible workers are on the roster
In order for workers to create an account with your organization, they must show on the roster. To check your roster:
-
- Log into Pay Admin.
- You will land on the Organization page where the roster lives.
- Search the roster for specific names.
- If the worker(s) name(s) is/are missing, first verify with your internal system.
- If the workers are correctly configured internally, please reach out to adminsupport@branchapp.com.
Have Workers download the Branch App and sign up for the Branch Debit Card
Once on the roster, workers are ready to download the Branch app and create their account.
- Go to App Store / Google Play Store.
- Search and download the Branch app.
- Join your company & location: [INSERT COMPANY]
- Workers are prompted to set up their profile.
- In the Wallet Tab of the app → Select Order Card.
- Workers verify their identity.
- Workers confirm their mailing address.
Note: If your organization is not displaying, please reach out to adminsupport@branchapp.com.
Related Articles: