Using Single Sign-On (SSO) means that workers register for Branch by using the same login credentials they use for their workplace login portal.

Ensure all eligible workers are on the roster

In order for workers to create an account with your organization, they must show on the roster. To check your roster:

1. 1. Log into Pay Admin.
   2. You will land on the Organization page where the roster lives.
   3. Search the roster for specific names.
   4. If the worker(s) name(s) is/are missing, first verify with your internal system.
   5. If the workers are correctly configured internally, please reach out to adminsupport@branchapp.com.

Have Workers download the Branch App and sign up for the Branch Debit Card

Once on the roster, workers are ready to download the Branch app and create their account.

1. Go to App Store / Google Play Store.
2. Search and download the Branch app.
3. Join your company & location: [INSERT COMPANY]
4. Workers are prompted to set up their profile.
5. In the Wallet Tab of the app → Select Order Card.
6. Workers verify their identity.
7. Workers confirm their mailing address.

Note: If your organization is not displaying, please reach out to adminsupport@branchapp.com.

Related Articles:

• What do I do if a worker has more than one account?

Branch is not a bank. Banking services are provided by Lead Bank, Member FDIC and Evolve Bank & Trust, Member FDIC, which are Branch’s bank partners. The name of the bank partner for your account is listed on the back of your debit card and can also be found in the Branch App under “Your Account Information”. FDIC insurance only applies to eligible accounts should the bank holding your funds fail. Branch Mastercard Debit Cards are issued by Evolve Bank & Trust or Lead Bank, Member FDIC, as applicable, pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.