Uploading a roster file in Pay Admin can be done by following these steps:
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Navigate to the 'Workers' tab in Pay Admin, as shown in the screenshot below.
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In the upper-right corner of your screen, above the white panel, click the green ‘Create’ button, then select 'Bulk Upload' option that pops up.
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A pop-up window will appear, giving you the option to upload a roster file.
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Please note: Only
.csvfiles are accepted.
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Your CSM will have configured the required headers for you. You can also ‘View Required Headers’ for a more expansive list of header options.
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To download a preformatted roster template, click ‘Download CSV Template’ at the bottom of the pop-up. You can then edit the template and upload it once complete.
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After selecting your file, click ‘Review’ to check for any issues. Once everything looks good, click ‘Submit’ to upload the file.
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The system typically processes the file within 3-5 minutes. You will see a ‘Completed’ status next to the roster if it uploads successfully. If the file fails, a ‘Failed’ status will appear, indicating an issue with the upload.
If you continue experiencing issues uploading your roster file, please contact Admin Support for assistance.
Branch is not a bank. Banking services are provided by Lead Bank, Member FDIC and Evolve Bank & Trust, Member FDIC, which are Branch’s bank partners. The name of the bank partner for your account is listed on the back of your debit card and can also be found in the Branch App under “Your Account Information”. FDIC insurance only applies to eligible accounts should the bank holding your funds fail. Branch Mastercard Debit Cards are issued by Evolve Bank & Trust or Lead Bank, Member FDIC, as applicable, pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.