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Admin Support
Worker Payouts

Worker Payouts

Information regarding disbursements and issues related to payments to worker accounts.

Direct Deposit

How can my workers get set up for direct deposit?
How do I create a worker account for Branch Direct?

EWA (Advances)

Why can't my worker take an advance?
How do timekeeping or gross earnings files get imported?
How do I block someone from EWA (taking an advance)?

Issuing a Manual Disbursement

How do I issue a single disbursement?
How do I submit a bulk upload?

Disbursement Troubleshooting

Why is this payout failing?
How do I reverse a payout?
Can I set a maximum disbursement limit?
How do I increase my organization's daily disbursement limit?
Why is my worker missing a disbursement?
How do I reverse a direct deposit?

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