There are several reasons why a worker may not be eligible to take an advance via Earned Wage Access (a.k.a., EWA or On-Demand Pay).
- The worker may have overdue advances from a previous pay period that need to be paid first before taking new advances.
- The worker has reached their maximum amount of allowed advances for their pay period.
- The worker has not accrued enough time during the pay period to take an advance due to one of the following reasons:
- They have already reached their pay period max without having accrued additional hours.
- The timekeeping file received did not include hours reported for the worker.