If a worker is reaching out stating that they need to be verified on the roster, manual enrollment will be required.
In order to manually enroll someone you will want to first ensure they are on the roster. After doing so, you will complete the following steps:
- Under the Organization tab navigate to the Workers table.
- Navigate to the enrollment request section and click View Requests.
- Using the search bar, locate the worker's name.
- Once located, click on the ellipse (•••) next to the worker's email.
- Click Enroll.
Enter the worker's name or ID and click Enroll.