If a worker is reaching out stating that they need to be verified on the roster, manual enrollment will be required.

Manual Enrollment of Workers

In order to manually enroll someone you will want to first ensure they are on the roster. After doing so, you will complete the following steps:

1. Under the Organization tab navigate to the Workers table.
2. Navigate to the enrollment request section and click View Requests.
3. Using the search bar, locate the worker's name.
4. Once located, click on the ellipse (•••) next to the worker's email.
5. Click Enroll.

6. Enter the worker's name or ID and click Enroll.

Enrolling a worker from the Enrollment Requested list

When a worker not already on your roster requests enrollment, they will appear in the Enrollment Requested section in Pay Admin as an unverified worker. Enrolling them from this list will verify their status and add them as a valid worker on your organization’s roster.

1. Access the Enrollment Requested List:

   • In Pay Admin, navigate to the Organization page where the worker roster is displayed.
   • Click the blue View Requests button.

2. Navigate and Enroll:

   • If the list is extensive, use the search bar for quicker navigation.
   • Click the three dots next to the worker’s name in the list.
   • Select Enroll from the options.

3. Complete the Enrollment:

   • Enter the EID (worker ID) you wish to use.
     Note: All worker ID numbers must be unique. (See here for more information on duplicate worker ID numbers.)

If the worker has already signed up, activated their account, and passed verification, they will appear with the status Active in green. If they have not completed any of these steps, they may show as Incomplete.

Worker Resources:

• How do I Sign up for Branch?
• Can I Sign Up for Branch on a Desktop?