How do I update a worker's email address or phone number on the roster?

You can update worker information as it appears in your organization's worker roster in Pay Admin.

To do this, follow the steps below:

1. In Pay Admin, locate the roster entry that corresponds to the worker whose information needs to be updated.
2. Click on the three dots on the right side of the roster entry.
3. Select Edit roster record.
4. Update the worker's phone number and/or email address as needed.
5. Click Save.

Important to Note:

• If a worker has an existing Wallet account, updating their information in the roster does not reflect on their account information.
  • For more information, see: How do I update worker information (i.e., name, phone number, email address, etc.) on an existing account?

Branch is not a bank. Banking services are provided by Lead Bank, Member FDIC and Evolve Bank & Trust, Member FDIC, which are Branch’s bank partners. The name of the bank partner for your account is listed on the back of your debit card and can also be found in the Branch App under “Your Account Information”. FDIC insurance only applies to eligible accounts should the bank holding your funds fail. Branch Mastercard Debit Cards are issued by Evolve Bank & Trust or Lead Bank, Member FDIC, as applicable, pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.