On the ‘Workers’ page of Pay Admin, you will notice the ‘Status’ field located to the right of the worker’s wallet and enrollment status in the ‘Roster’ section. This field plays a crucial role in indicating the activation and payment readiness of a worker within your organization.
Status Indicators:
-
Active (Green)
-
Meaning: The worker is fully activated.
- Account creation and completion.
- Successful verification process.
- Enrollment in the organization’s roster.
- Active wallet.
- Payout Status: The worker is ready to receive payments successfully.
-
Meaning: The worker is fully activated.
-
Incomplete (Blue)
-
Possible Reasons:
- Account setup is incomplete.
- Wallet creation is pending.
- Verification process not passed.
- Not enrolled in the organization’s roster.
- Payout Status: The worker will not be able to receive payments successfully.
-
Possible Reasons:
-
Inactive (Red)
- Meaning: The worker is no longer active within the organization or the Branch app.
-
Possible Reasons:
- Account has been closed or suspended.
- Payout Status: The worker will no longer be able to receive payments.