Log in to Pay Admin to manage your organization by using one of the sets of instructions below!

Logging in with an Email Address

1. Navigate to Pay Admin.
2. Enter your email address and password.
3. Click Continue.
4. Enter the 2FA code that was texted to your phone number on file.
5. Click Continue to finish logging in.

Important to Note:

• Entering the 2FA code is required for successful Pay Admin login.

How to Reset Your Password

1. Navigate to Pay Admin.
2. On the welcome screen, click on Email to toggle on the email login option.
3. Under "Forgot Password?" → Click on Reset.
4. Click on the link sent to your email address.
5. Enter the code sent to your phone number via text/SMS and click Continue.
6. Create a new password, and then enter it once more to confirm.
   • Note: Make sure to choose a password that is unique and known only to you. Passwords must contain a minimum of:
     • One uppercase letter
     • One lowercase letter
     • One special character
     • One number
     • 8 characters in length
7. Click on Continue to finish resetting your password and proceed to Pay Admin.

If you still need help, please submit a request to our Admin Support team. We're happy to help!

Related Article:

• How can I update the phone number for my Pay Admin account?

Branch is not a bank. Banking services are provided by Lead Bank, Member FDIC and Evolve Bank & Trust, Member FDIC, which are Branch’s bank partners. The name of the bank partner for your account is listed on the back of your debit card and can also be found in the Branch App under “Your Account Information”. FDIC insurance only applies to eligible accounts should the bank holding your funds fail. Branch Mastercard Debit Cards are issued by Evolve Bank & Trust or Lead Bank, Member FDIC, as applicable, pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.