You can order more Instant Cards for your organization through Pay Admin from the Card Orders tab.

There are two options when ordering Instant Cards; Create Single and Bulk Upload. You will want to select the option that best suits your needs.

• Please note that the maximum number of Instant Cards that can be ordered through self-service is 150 cards. If over 150 cards need to be ordered, please contact Admin Support.

Using the Create Single Option

1. Navigate to the Cards tab
2. Click on the Order Cards icon
3. Click Create Single
4. Enter the requested information
   • GROUP NAME ON CARDS will be the name that appears on the back of each Instant Card followed by a unique set of numbers automatically generated by our system. We recommend using a generic name, like the name of your organization.
5. Click Continue
6. Review information
7. If everything looks good, type CONFIRM 
8. Click Confirm Order

Using the Bulk Upload Option

The bulk upload option is most useful when placing multiple orders.

1. Navigate to the Cards tab
2. Click on the Order Cards icon
3. Click Bulk Upload
4. Click DOWNLOAD TEMPLATE 
   • Use the template to enter the worker's first name, last name, address, city, state, and zip for each card
   • In order for the file to process successfully, the formatting must conform to the provided template
   •  The file extension must be .csv
5. Enter the GROUP NAME ON CARDS and NUMBER OF CARDS
   • The GROUP NAME ON CARDS should be a generic name as this is what will appear on the back of each card followed by unique numbers automatically generated by our system.
   • CARE OF section will populate with the organization name
6. Upload the completed template under Upload File
7. Click Review Orders
8. Once everything has been reviewed click Submit

Important to Note:

• During a card order, the list of groups that may be shown corresponds with however many locations/franchises exist within the organization as a whole.

  • The GROUP NAME ON CARDS is the same as the location/franchise for which you are ordering cards.

  • If multiple groups are shown, this is representative to multiple different location addresses.

Related Articles:

• How do I track my instant card order?

Branch is not a bank. Banking services are provided by Lead Bank, Member FDIC and Evolve Bank & Trust, Member FDIC, which are Branch’s bank partners. The name of the bank partner for your account is listed on the back of your debit card and can also be found in the Branch App under “Your Account Information”. FDIC insurance only applies to eligible accounts should the bank holding your funds fail. Branch Mastercard Debit Cards are issued by Evolve Bank & Trust or Lead Bank, Member FDIC, as applicable, pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.