Direct deposit reversals must be issued by the originating depository financial institution.
Next Steps:
- Obtain a Letter of Indemnification (LOI) from the originating institution
- This LOI will need to be sent from the originating institution via fax, to our bank Evolve
- Fax Number: 901-328-5640
- Once the LOI is received, all communication will be between the originating depository financial institution, and the receiving depository financial institution (Evolve).
- You can expect to hear from the originating institution with further updates.